TERMS AND CONDITIONS OF SERVICE
These terms and conditions apply to clients of Sweet Southern Designz and / or Paula Allor.
Client(s) – a person, company or organization that pays for service from Sweet Southern Designz and/or Paula Allor
Product(s) and Services – any service and/or digital, visual, or written content from Sweet Southern Designz and/or Paula Allor
Service Provider – Sweet Sothern Designz and/or Paula Allor.
Website – https://sweetsoutherndesignz.com
REQUESTING A QUOTE
Requesting a quote for services does NOT obligate either party into a contract. It’s simply an inquiry for more information.
A service agreement and/or contract will be issued to protect both the client and service provider. The price, timeline, and details of the service provided will be outlined clearly in the contract.
An invoice will be sent to the client with the price agreed upon in a service agreement or as listed on the website. Invoices are issued through Sweet Southern Designz’s Accounting Software. We accept credit card payments via PayPal or Stripe. You do NOT need a PayPal or Stripe account to submit payments.
Once the invoice is paid, the service agreement is fully active. The delivery of service and/or products will follow the timeline stipulated in the service agreement.
RETURNS & REFUNDS
Returns are NOT permitted due to the nature of the service. Refunds are not provided unless the service provider is responsible for failing to meet the terms of the service agreement.
Cancellation of prepaid services will result in a refund of the unused portion of paid services. Please allow 7-10 business days once the notification is received.